Thanks for the uploads,
the username/ PW for the paloalto-10.1.0 does not seem to work.
I keep trying and sometimes it says "enter old password" and I use "admin" and it just goes round in circles (I can't catch the error message because it flashes up fast and disappears to be replaced by a new login prompt (see image attached)
***************
never mind.
The new password I was trying was not in the format it required so I tried some random complex ones and it did the trick